We service what we sell!
TigerTech's service department features Apple and Dell Certified employees who can repair your machine both in and out of warranty. We also have Division of IT (DoIT) employees in store to provide a centralized location to answer many of your computing questions.

Some of the services we provide include:
   - Hardware repair
   - Virus / spyware removal (via OS re-install)
   - RAM / memory upgrades
   - Peripheral & Software installation

Click Here to Learn More About AppleCare

Support lines:
E-mail configurations, wireless internet access, dorm room internet access, software configuration questions:
Division of IT (DoIT) Help Desk: help.missouri.edu or (573) 882-5000

Hardware issues, repair drop-off/pickup questions:
TigerTech Service Desk: (573) 884-1479

Dell Help Line: 1-800-624-9896
Apple Help Line: 1-800-275-2273

Battery Recall Information:
Dell
Apple


Operating System Service - $75
Windows Vista or XP
 Macintosh OS 10.2 and above

This service involves installing a new operating system, purchased separately, or reinstalling your existing operating system; media and license agreement must be provided.

Benefits:
- Removes all spyware and viruses from your computer
- Ensures all operating system patches and critical updates are installed
- Includes the installation of various MU-provided security software:
             - Anti-Virus Software
             - Secure File Transfer Protocol (FTP)
             - Virtual Private Networking (VPN)


Hardware Services - $37.50 per 1/2 hour
File/Disk Recovery    $37.50 (min)
 Hardware Installation or Upgrade*     $37.50 (min)
Hardware Repair*    $37.50 (min)
*plus cost of parts


Backup and Restoration - $37.50 Minimum
Protect your data!
Operating system, warranty and hard drive work may affect the data on your computer. This service involves the back-up and restoration of your "My Documents" folder (Windows) or your "Documents" folder (Macintosh).

Note:
Data stored in other locations may be backed up on request, and may incur additional charges.

Complimentary Services
Basic Troubleshooting
up to 15 minutes
laptop and mobile devices only

Software Consulting
purchase and upgrade advice

Hardware Consulting
purchase and upgrade advice

Estimates for Hardware Warranty Work
Apple and Dell

 
 
SITE LICENSE SOFTWARE   |   BE THE FIRST TO KNOW   |   STORE INFORMATION   |   SHOP APPLE   |   SHOP DELL

Brady Student Commons   |   University of Missouri-Columbia   |   Columbia, MO 65211   |   (573) 882-2131   |   1-800-827-8447   |   Fax: 573-882-4699

Admissions Office   |   Disability Services   |   University Bookstore   |   Student Info